Illinois, Harley-Davidson, Motorcycle Dealer, Pierce Harley-Davidson Sales

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Testimonials

"This was my first real experience with your dealership. Your service staff was exceptionally knowledgeable. They performed a 5,000 mile service on my '06 Road Glide. They kept me informed on what was needed and what the cost would be . Stephanie was especially helpful with one particular issue and stayed on it until the problem was resolved. Great customer service is a true sign of a strong company. Keep up the good work, and I look forward to dealing with you in the future. Thanks Again, Paul Salvatore"

By: Paul Sycamore,IL

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"Simply the best dealership I have ever been to!!! Sales, Service, Accessories, everyone is friendly, knowledgeable and willing to go the extra mile. Thank You!!!"

By: Scott Geneva,IL

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"The experience of buying my first H-D was top notch. The salesman was great, but if the entire dealership would not have been great also, I would have purchased closer to home. Within an hour of my home are 4 dealerships, but I chose to drive 9 hours to deal with Paul, my salesman. The Service Department was also the best I have come in contact with. I will continue to take my bike 9 hours to Pierce for service work; mainly for Richard to work on it and the rest of the guys in service. Thanks!!"

By: Terry Columbus,KY

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"I MAY LIVE 250 MILES AWAY, BUT NEVER HAVE I WALKED INTO A SHOP AND FELT LIKE I WAS HOME, MARY LOU AND THE CREW ARE THE BEST, WE LOVE TO VISIT WHEN WE ARE IN TOWN, NEXT BIKE WILL COME FROM PIERCE HD. "

By: LINDA Farmington,IA

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"I brought my 07 fxst in on a Friday to get its' 1000 mile maint. The service dept. said they would try to get it in before wed., which was great. I stopped in on Sat. to see if I could get the thing out to ride and bring back in mon.(riding days getting fewer this time of year) and to to my surprise the bike was on the rack getting serviced. Your tech Jim was great and got me on the road quickly. The bike runs great and I am able to take advantage of this good weather because of your dedicated employees. Born and raised in the area I have heard of the great reputation Pierce holds and now can testify for myself its' truth! I am ashamed to say I did purchase my bike elsewhere but will (with my family) make future purchases from your Dealership. Thanks Dan Berres "

By: Dan ,XX

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"Paul G. was very personable and knowledgeable. Rich in Service had the answers to all of my questions. Now I know why the business has been running for as long as it has. Thanks guys, see you soon! Dan Wojcik (Sycamore IL) proud owner of Road King Classic"

By: Daniel Sycamore,IL

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"We will miss you Whiz...you were a friend and a good business associate. Our thoughts are with Pierce HD and specifically with mom and pappy. Let none of us ever forget Whiz' passion...RIDE ON brother. doug and lori van de mark"

By: Doug Geneva,IL

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"The best deal ever. No dealer will treat you as family like they do. Thanks Wayne, Paul and staff for making this deal happen. Finally got the bike of my dreams-2007 Electra Glide classic. The best! "

By: Kris dekalb,IL

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By: al hampshire,IL

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"To management, I wanted to take the time to write an e-mail thanking one of your service personnel. I came in to your shop on Monday trying to find a solution to my 1987 FLTC ignition problem. I talked to Mark in service and he was more than willing to help me and to find a solution to my ignition problem. He ended up steering me to a Compu-fire ignition which replaced my pickup and module. I told him I was comfortable installing it , but not timing it. He assured me it was not hard and he walked me through the process. It runs good again thanks to Mark. It is not to often you get people in this world who are willing to take time out of their schedule to help you. I been to other dealers and I have never been offered this kind of customer service. I think Mark should be recognized for his efforts and I will definitely be coming back to you guys again. Thank You!! "

By: Chris Dundee,IL

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"The customer service and attention to detail are like no other bike dealership i have ever dealt with. My salesman, Paul Giraldo, was very helpful in making my purchase of a 2007 Fatboy. He's not your typical shove it down your throat, take it or leave it, kinda guy. He helped me along with my purchase and also was very knowledgable when it came to picking out extras for my bike. I can't say thanks enough for them making my dreams of owning a Harley a reality. Thanks Paul and staff at Pierce, you earned another loyal customer, and I will shop nowhere else. Peace, Rick Berg"

By: Rick sycamore,IL

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" I've always found them very helpful and fair,even when I ask dumb questions. Well trained and understanding. "

By: Dennis Rochelle,IL

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"Really enjoyed your store and museum. Am looking forward to making the 900 mile trip again next year to help celebrate your 50th anniversary. Thank you for your hospitality and travel hints."

By: Bobby Shreveport,LA

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"I would recommend this dealer to anyone. Paul is always willing to help you out with adding accessories to you bike. He takes me in back and shows me things he's added to his bike and gives you an honest answer to how well they work. The guys in the service dept. are just as good. They take the time to answer questions. I'll buy my next bike from them as well."

By: Mike Hampshire,IL

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"I had been looking for my bike for about 6 months. Went to at least half a dozen dealers from Chicago to the western suburbs. Pretty bad experiences at most dealers. Pierce had the right bike at the right price and did not mess around. Couldn't be happier."

By: Rob Warrenville,IL

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"I have been riding Harleys since the 70's. I have been all over this beautiful Country of ours, and never have I found a Dealership that exceeds yours in personality, sales, and service work. That's why I travel approximately 600 miles to deal with Pierce HD. "

By: L Ron Joplin,NH

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"It is an honor to have Pierce HD in my home state. ALL of the other dealers in my area are useless compared to Pierce in my opinion. Also the museum is always a treat, I could listen to Wayne all day long, you guys really know your bikes. I own a Harley and a few Triumphs and to be able to show the museum to my kids who are age 4 and 2 makes me almost tear up, so for this I thank you guys."

By: Dan St.Charles,IL

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